# Reset or Update Your Password

## Forgot Password

If you forgot your password and unable to login the app, follow this steps.

#### Steps:

1. Click **"Forgot Password"** on the login page.\
   [![Forgot Password Screenshot](https://camo.githubusercontent.com/d07d105f06ccc338f71728790a605c205dc4db419e0428bea2dd05edcf5162e9/68747470733a2f2f692e6962622e636f2f4e67436b47596b672f32303235303133302d3133333535372e706e67)](https://camo.githubusercontent.com/d07d105f06ccc338f71728790a605c205dc4db419e0428bea2dd05edcf5162e9/68747470733a2f2f692e6962622e636f2f4e67436b47596b672f32303235303133302d3133333535372e706e67)
2. Enter your **registered email** and click **Reset my password** button.
3. Check your inbox for a **new password**, we will send a brand new password to your email. check spam folder if you unable to find the email with password.
4. Log in using the new password.

{% hint style="success" %}
**Success!** 

You can now log in and optionally update your password via the **Bots Business App**.
{% endhint %}

### Update password

If you think your password isn't secured or someone gain access to it, you can easily update your password and make it secure.

#### Steps:

1. Open the App and click on thee line (top-left corner), then click on your profile.
2. Scroll a little bit to see the update password section.\
   [![BB App Profile Screenshot](https://camo.githubusercontent.com/85aa9c2fe058417742cc94fc27512118b9ac859d1edf12e3f2511ee8d3110c51/68747470733a2f2f692e6962622e636f2f52346b63425246362f53637265656e73686f742d323032352d30312d33302d31332d35372d32362d3934372d62622d6170702d636f6d2d626f74732d627573696e6573732d656469742e6a7067)](https://camo.githubusercontent.com/85aa9c2fe058417742cc94fc27512118b9ac859d1edf12e3f2511ee8d3110c51/68747470733a2f2f692e6962622e636f2f52346b63425246362f53637265656e73686f742d323032352d30312d33302d31332d35372d32362d3934372d62622d6170702d636f6d2d626f74732d627573696e6573732d656469742e6a7067)
3. Enter your **current password**.
4. Set and confirm a **new password**.
5. Tap **Update Password**.

{% hint style="success" %}
**Success!** Your password is updated instantly.{
{% endhint %}

### Recover password

If you lost access to your email account and forgot your password, we have a great solution for this,

#### Steps:

1. Visit [**@BotsBusinessAdminBot**](https://t.me/BotsBusinessAdminBot) bot.
2. Select **"Password Recovery"** from the menu.\
   [![Password Recovery Screenshot](https://camo.githubusercontent.com/6daa2f7bf0aa395c5390a284fd7dd896d54bd2d6e137ec8982ecd349b87cc384/68747470733a2f2f692e6962622e636f2f7339535a577471482f32303235303133302d3134303633352e6a7067)](https://camo.githubusercontent.com/6daa2f7bf0aa395c5390a284fd7dd896d54bd2d6e137ec8982ecd349b87cc384/68747470733a2f2f692e6962622e636f2f7339535a577471482f32303235303133302d3134303633352e6a7067)
3. Send a valid **bot token** from [**@BotFather**](https://t.me/BotFather).
4. After verification, you’ll get a **new password**.

{% hint style="info" %}
**Important Notes:**

* **Cloud accounts are NOT supported** for Telegram recovery.
* All active sessions will be **logged out**.
* Your **BB API Key will be reset** for security.
  {% endhint %}

### Troubleshooting

* Didn’t get the email? **Check spam** or request again.
* Password not working? **Try resetting again**.
* Still having trouble? [**Contact Support**](https://t.me/BotsBusinessAdmin).

### Password Security Tips

* **Never share your password** with anyone.
* Use a **password manager** for stronger security.

{% hint style="success" %}
Now you know how to reset or update your password easily—choose the method that works best for you!
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.bots.business/app/password-reset.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.