# Reset or Update Your Password

## Forgot Password

If you forgot your password and unable to login the app, follow this steps.

#### Steps:

1. Click **"Forgot Password"** on the login page.\
   [![Forgot Password Screenshot](https://camo.githubusercontent.com/d07d105f06ccc338f71728790a605c205dc4db419e0428bea2dd05edcf5162e9/68747470733a2f2f692e6962622e636f2f4e67436b47596b672f32303235303133302d3133333535372e706e67)](https://camo.githubusercontent.com/d07d105f06ccc338f71728790a605c205dc4db419e0428bea2dd05edcf5162e9/68747470733a2f2f692e6962622e636f2f4e67436b47596b672f32303235303133302d3133333535372e706e67)
2. Enter your **registered email** and click **Reset my password** button.
3. Check your inbox for a **new password**, we will send a brand new password to your email. check spam folder if you unable to find the email with password.
4. Log in using the new password.

{% hint style="success" %}
**Success!**&#x20;

You can now log in and optionally update your password via the **Bots Business App**.
{% endhint %}

### Update password

If you think your password isn't secured or someone gain access to it, you can easily update your password and make it secure.

#### Steps:

1. Open the App and click on thee line (top-left corner), then click on your profile.
2. Scroll a little bit to see the update password section.\
   [![BB App Profile Screenshot](https://camo.githubusercontent.com/85aa9c2fe058417742cc94fc27512118b9ac859d1edf12e3f2511ee8d3110c51/68747470733a2f2f692e6962622e636f2f52346b63425246362f53637265656e73686f742d323032352d30312d33302d31332d35372d32362d3934372d62622d6170702d636f6d2d626f74732d627573696e6573732d656469742e6a7067)](https://camo.githubusercontent.com/85aa9c2fe058417742cc94fc27512118b9ac859d1edf12e3f2511ee8d3110c51/68747470733a2f2f692e6962622e636f2f52346b63425246362f53637265656e73686f742d323032352d30312d33302d31332d35372d32362d3934372d62622d6170702d636f6d2d626f74732d627573696e6573732d656469742e6a7067)
3. Enter your **current password**.
4. Set and confirm a **new password**.
5. Tap **Update Password**.

{% hint style="success" %}
**Success!** Your password is updated instantly.{
{% endhint %}

### Recover password

If you lost access to your email account and forgot your password, we have a great solution for this,

#### Steps:

1. Visit [**@BotsBusinessAdminBot**](https://t.me/BotsBusinessAdminBot) bot.
2. Select **"Password Recovery"** from the menu.\
   [![Password Recovery Screenshot](https://camo.githubusercontent.com/6daa2f7bf0aa395c5390a284fd7dd896d54bd2d6e137ec8982ecd349b87cc384/68747470733a2f2f692e6962622e636f2f7339535a577471482f32303235303133302d3134303633352e6a7067)](https://camo.githubusercontent.com/6daa2f7bf0aa395c5390a284fd7dd896d54bd2d6e137ec8982ecd349b87cc384/68747470733a2f2f692e6962622e636f2f7339535a577471482f32303235303133302d3134303633352e6a7067)
3. Send a valid **bot token** from [**@BotFather**](https://t.me/BotFather).
4. After verification, you’ll get a **new password**.

{% hint style="info" %}
**Important Notes:**

* **Cloud accounts are NOT supported** for Telegram recovery.
* All active sessions will be **logged out**.
* Your **BB API Key will be reset** for security.
  {% endhint %}

### Troubleshooting

* Didn’t get the email? **Check spam** or request again.
* Password not working? **Try resetting again**.
* Still having trouble? [**Contact Support**](https://t.me/BotsBusinessAdmin).

### Password Security Tips

* **Never share your password** with anyone.
* Use a **password manager** for stronger security.

{% hint style="success" %}
Now you know how to reset or update your password easily—choose the method that works best for you!
{% endhint %}
