Reset or Update Your Password

Forgot Password

If you forgot your password and unable to login the app, follow this steps.

Steps:

1. Click "Forgot Password" on the login page.

2. Enter your registered email and click Reset my password button.

3. Check your inbox for a new password, we will send a brand new password to your email. check spam folder if you unable to find the email with password.

4. Log in using the new password.

Success!

You can now log in and optionally update your password via the Bots Business App.

Update password

If you think your password isn't secured or someone gain access to it, you can easily update your password and make it secure.

Steps:

1. Open the App and click on thee line (top-left corner), then click on your profile.

2. Scroll a little bit to see the update password section.

3. Enter your current password.

4. Set and confirm a new password.

5. Tap Update Password.

Success! Your password is updated instantly.{

Recover password

If you lost access to your email account and forgot your password, we have a great solution for this,

Steps:

1. Visit @BotsBusinessAdminBot bot.

2. Select "Password Recovery" from the menu.

3. Send a valid bot token from @BotFather.

4. After verification, you’ll get a new password.

Important Notes:

• Cloud accounts are NOT supported for Telegram recovery.

• All active sessions will be logged out.

• Your BB API Key will be reset for security.

Troubleshooting

• Didn’t get the email? Check spam or request again.

• Password not working? Try resetting again.

• Still having trouble? Contact Support.

Password Security Tips

• Never share your password with anyone.

• Use a password manager for stronger security.

Now you know how to reset or update your password easily—choose the method that works best for you!